Imagine if you went to Burger King or any other business for the matter, made a purchase and saw those words plastered across your receipt where the “Customer name” should be. Well for a Virginian woman and her daughter-in-law, this was not an imagination, it was their reality.
In an interview with WTVR, the woman identified as only Miss Lorel, said she saw the profanity on the receipt Saturday night after she picked up her order at the drive-thru of the restaurant.
She immediately asked to see the manager.
“He did apologize. He also called the young lady over and asked her, ‘did you see this?’ She just shook her head. He said it had never happened before,” Miss Lorel said.
After apologizing, the manager returned the receipt to Miss Lorel but did not offer to refund her money
“This is more than an insult. I mean calling you names on a piece of a paper, that will hurt somebody,” Miss Lorel said through tears. “I liked going there. But after this they won’t get my business anymore. I can make my own burgers”
When contacted,franchise owner John Naparlo said, “We are obviously upset by the harm this has caused one of our customers.”
