She is horrified that someone as powerful as Oprah would make up such a story. In an interview with a Swiss newspaper, the clerk said:
“I don’t know why she is making these accusations. She is so powerful, and I am just a shop girl.
“It is absolutely not true that I declined to show her the bag on racist grounds. I even asked her if she wanted to look at the bag,” the woman said.
“I didn’t hurt anyone. I don’t know why someone as great as her must cannibalize me on TV. … If it had all taken place as she claimed, why has she not complained the next day at the wedding of Tina Turner with Trudie Goetz, my boss? She was there also at the Turner wedding as a guest. I don’t understand it. … I spoke to Oprah Winfrey in English. My English is OK but not excellent, unfortunately. … I didn’t know who she was when she came into the store. That wouldn’t have made any difference if I had.”