Daphne Carroll went a medspa to buy makeup but said she couldn’t refuse the free consultation for a laser facial. Little did she know that impulsive decision would change her life.

The consultation, which included a free laser treatment for a spider vein in her cheek, convinced Carroll to go for the full facial. But the 42-year-old said she awoke the next morning with second-degree burns to her face.

It was “the most horrible experience of my life,” said Carroll, who five years later still suffers from facial pain and twitching. She said she has seen 13 specialists, including a neurologist, dermatologist and even a plastic surgeon, all of whom agree that the damage is permanent.

h/t – abcnews